Software & Apps

How do I get my OneDrive to sync? This feature is only allowed on Health Managed Devices

njj003@health.ucsd.edu — Sun, 09 Apr 2023 06:02:06 +0000

*How do I get my OneDrive to sync? *This feature is only allowed on Health Managed Devices

*This feature is only allowed on Health Managed Devices

As a general rule of thumb on managed vs unmanaged devices, consider the following: Your device is most likely managed if you purchased it through UCSD with USCD funds and it has been imaged with the standard USCD branded desktop. If you purchased a Mac through UCSD using UCSD funds and have the Casper app installed, it probably is managed by UCSD Health IS.

If you don't currently have an account signed in to OneDrive, use these instructions to start OneDrive.

Click here to see the steps.

njj003@health… Sun, 04/09/2023 - 06:02

Apple Software Update Schedule

m3support — Thu, 04 Aug 2022 16:58:24 +0000

Apple Software Update Schedule

The calendar below outlines the IS managed 3rd party software update schedule for Apple devices. Please note that this calendar does not include Zero-Day vulnerability security updates that MUST be pushed through, at times without notice. If you have any questions and/or comments, email Miguel Villalobos.

m3support Thu, 08/04/2022 - 16:58

Brian Addis appears as Owner of Folders

njj003@health.ucsd.edu — Thu, 06 Apr 2023 22:59:56 +0000

Brian Addis appears as Owner of Folders

Why does Brian Addis appear as Owner of Folders?

This identity is the authorized vendor account which is necessary to migrate your files, there is no reason to think this is a security concern.

njj003@health… Thu, 04/06/2023 - 22:59

Can you do a transfer from OneDrive to Teams behind the scenes?

njj003@health.ucsd.edu — Fri, 07 Apr 2023 05:46:50 +0000

Can you do a transfer from OneDrive to Teams behind the scenes?

To transfer files from OneDrive to Teams:

Go to OneDrive Online
Find the Folder location of the Files to be transferred
Select the Files you want to Transfer and click on the Mote To button

From the 'Move' window, find the Teams' Group on the Left Selection section you want the files to be transferred.
Locate the place you want to transfer the and click the Move Here button

njj003@health… Fri, 04/07/2023 - 05:46

Email Best Practices

m3support — Thu, 06 Jan 2022 22:17:38 +0000

Email Best Practices

Email is an important communications tool used throughout UC San Diego Health. Due to its ubiquity, it is often easy to overlook the importance of utilizing email security best practices to help protect sensitive data against outside threats. For us to successfully thwart malicious attacks and protect our organization, we want to communicate some important best-practice strategies that you can implement immediately. This page will highlight things you can do to help ensure data and resources remain secure.

Email security is a shared responsibility!

Security is a shared responsibility for ensuring the protection of institutional information and IT resources both as a sender and recipient of sensitive data (Protection Level 3 or 4) as defined in the University of California Data Classification policy :

Use only UC San Diego Health provided email accounts.
Never automatically redirect emails or use automatic forwarding.
Be wary of phishing scams designed to capture sensitive data such as passwords.
Report any suspicious emails to abuse@ucsd.edu .
When communicating with patients electronically, only use MyChart.
Use Microsoft Teams within UC San Diego Health Office 365 to share sensitive data. Please use your @health.ucsd.edu email (not @ucsd.edu email) to ensure you are using the Health instance of Microsoft Teams.

What information can be sent in an email?

Do not share protected information via email unless absolutely necessary. If sharing is necessary, only add the information that is essential to communicate. When sharing protected health information is required, follow the minimum necessary standard , which is sharing the minimal or least amount of information needed.

How can I securely share protected information?

The best way to share protected information is through Microsoft Teams within UC San Diego Health Office 365 . Steps to take when it is necessary to send protected information via email:

Be cautious when communicating sensitive information and assume that any message sent could be captured and delivered to unauthorized individuals;
Confirm the email address:
Delete unnecessary identifiers;
Include a privacy statement notifying the recipient when the email contains confidential information;
Use “Secure:” in the email subject to send an encrypted email,;
Encrypt attachments with passwords;
Use a different communication channel to provide the password to the recipient. For example, if files are emailed, transmit the password through Teams Chat or call the receiver to share.

How long should I keep email messages with protected information?

Once a file with protected information is processed and no longer needed, the file should be deleted. That applies to the source files, including messages in the Sent Items folder, and to received files in the Inbox or Downloads folder. If an archive is required, a department share, Microsoft Teams, or SharePoint site are the preferred locations. Purging files with protected information reduces the risk to UC San Diego Health in the event of unauthorized access.

Additional information and policies...

m3support Thu, 01/06/2022 - 22:17

Enterprise Imaging

m3support — Thu, 28 Apr 2022 22:25:25 +0000

Enterprise Imaging

The Enterprise Imaging Modernization program is a large scale program to replace Imaging solutions at UC San Diego Health. Software and infrastructure will be replaced to bring Enterprise Imaging at UCSD to the latest cutting edge technology. Major key replacements include replacing Agfa Impax PACS solution with Sectra IDS7 PACS for the enterprise, and Visage Viewer in AWS cloud for the diagnostic radiologists for reading.

It is a complex and exciting program that will help maintain UC San Diego Health's excellence in clinical care, patient and clinician satisfaction, and ranking as the #1 health system in the region.

We believe that our users outside of Radiology and specialities with advanced imaging requirements will be best served with the Sectra PACS. This best in KLAS PACS will be on all workstations that currently have AGFA IMPAX installed. Users who are assigned access to IMPAX currently will have access to Sectra on February 14th.

Training Videos for Sectra

m3support Thu, 04/28/2022 - 22:25

File recovery

njj003@health.ucsd.edu — Sun, 09 Apr 2023 06:01:23 +0000

File recovery

There are different levels of recovery, File Restore using File Version History, if the files has been deleted, it will go to the Recycle Bin. OneDrive provides out of the box files recovery (Not Recommended at this time) UCSD has also added the back up system to OneDrive using M365 rubrik protection.

Restore your OneDrive files to a specific point in time

njj003@health… Sun, 04/09/2023 - 06:01

G Suite / Google Workspace

m3support — Thu, 04 Aug 2022 16:47:48 +0000

G Suite / Google Workspace

Getting G Suite (PDF)

To be issued a Health Sciences G Suite account, please submit a General Request on our self-service web page and indicate you wish to have an account issued to you. The Short Description should simply read, "G Suite Access Request." Because of the way the back end process functions, each individual will need to submit their own request. Submitting one form with multiple names will result in its rejection. You may also call in your request to the Service Desk at (619) 543-4357 (x34357).

**Please note: This is an online resource for Health Sciences users. We do not support local clients for G Suite (the downloadable computer program such as Drive). **

Example of the form filled out:

Once your request has been received by the Service Desk, they will enter your information in DocuSign which automatically generates the attestation form which is subsequently sent to you for review and signature. Your signed attestation is forwarded to the User Access & Security team who will furnish your account.

Attestation

The back end process includes an attestation that every individual must agree to in order to be granted their Health Sciences G Suite account. The basic understanding of the attestation is this: Health Sciences will issue you a G Suite account provided you agree to not store any PHI/PII (Protected Health Information / Personally Identifiable Information) on the G Suite cloud.

How Do I Login?

Once your account has been issued, please go to gsuite.ucsd.edu and ensure you login using your @ucsd.edu account.

1. Gsuite.ucsd.edu

2. Redirect to the Single Sign-On Page

3. Successful login

Included G Suite Apps

Classroom
Docs
Drive (unlimited per user storage space)
Hangouts
Sheets
Sites
Slides

m3support Thu, 08/04/2022 - 16:47

Get a report of who I've shared access with

njj003@health.ucsd.edu — Fri, 07 Apr 2023 03:56:09 +0000

Get a report of who I've shared access with

OneDrive

Open OneDrive Online .

On the Settings menu, click OneDrive settings.

Click More settings, and then click Run sharing report.

Choose a location to save the report, and then click Save.

Click Run sharing report again, please click "You may see the results of this query here" link

njj003@health… Fri, 04/07/2023 - 03:56

How to re-sync OneNote files to OneNote Local App?

njj003@health.ucsd.edu — Sun, 09 Apr 2023 01:23:41 +0000

How to re-sync OneNote files to OneNote Local App?

1. Login to OneDrive with your @health.ucsd.edu account, this will put you in the Health tenant: (https://ucsdhs-my.sharepoint.com/personal/username_health_ucsd_edu).
2. open the folder “Notebooks”
3. click the elipse menu (…) of a OneNote file, then Open -> Open in App

njj003@health… Sun, 04/09/2023 - 01:23